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CONTACT US

If you have any questions, please
call us at 1-300-22-1188 or 15-500

You may also contact your insurance company or takaful operator as below:

Company Contact Details
AIA Bhd.
  • Hotline: 1300 88 1899
  • Email: my.customer@aia.com / my.assist@aia.com
  • Website: www.aia.com.my
AIA General Berhad
  • Hotline: 1300-88-1899
  • Email: my.customer@aia.com
AIA PUBLIC Takaful Bhd
  • Hotline: 1300-88-8922
  • Email: my.customer@aiapublic.com.my
  • Website : https://www.aia.com.my/en/about-aia/about-aiatakaful.html
AIG Malaysia Insurance Berhad
  • For General, Product & Road Assistance
  • Hotline: 1800-88-8811
  • Email: AIGMYCare@aig.com
Allianz General Insurance Company (M) Berhad
  • Hotline: 1300-22-5542
  • Email: customer.service@allianz.com.my
Allianz Life Insurance Malaysia Berhad
  • Hotline: 1300 22 5542
  • Email: customer.service@allianz.com.my
  • Website: www.allianz.com.my
AmGeneral Insurance Berhad
  • Kurnia / AmAssurance Contact Centre: 1800-88-6333
  • Kurnia Auto Assist: 1800-88-3833
  • Emails: customer@kurnia.com / customer@amassurance.com.my
  • Email: customer@amassurance.com.my
AmMetLife Insurance Berhad
  • Hotline: 1300 88 8800
  • Email: customercare@ammetlife.com
  • Website: www.ammetlife.com
AmMetLife Takaful Berhad
  • Hotline: 1300 22 9777
  • Fax: +603 2272 3229
  • Email: customercare@ammetlifetakaful.com
  • Type AMT message and SMS to 33911
  • Website : www.ammetlifetakaful.com
AXA Affin General Insurance Berhad
  • Emergency contact details for our various services are published on website https://www.axa.com.my/contact-us
  • Contact Number: 03 2170 8282
  • Email: customer.service@axa.com.my
AXA Affin Life Insurance Berhad
  • Hotline: 1 300 88 1616
  • customer.care@axa-life.com.my
  • www.axa.com.my
Berjaya Sompo Insurance Berhad
  • Hotline: 1800 889 933
  • Email: customer@bsompo.com.my
  • Facebook Messenger: @berjayasompoinsurance
Chubb Insurance Malaysia Berhad
  • Toll free number: 1800-883-226
  • Email: Inquiries.MY@chubb.com
Etiqa Family Takaful Berhad
  • Local GL Request: 1-800-88-9988
  • Claims enquiry: 1300-13-8888
  • Website: www.etiqa.com.my
Etiqa General Insurance Berhad
Contact Points for Consumers:
Travel Claims
  • Careline: 1-300-88-1007
  • Emergency Travel Helpline: +603- 2785 6565,
  • or WhatsApp us +603- 2780 4677
  • Email: claims@etiqa.com.my

Medical Claims
  • Contact Centre 1300-13-8888
  • Email: info@etiqa.com.my
Etiqa General Takaful Berhad
  • Travel & Medical Assistance:
  • 03 2785 6565
  • Claims Careline: 1300-88-1007
  • Website: www.etiqa.com.my
Etiqa Life Insurance Berhad
  • Live chat: http//www.eti.qa/livechat
  • Hotline: 1-800-88-9998 (Healthcare)
  • info@etiqa.com.my
  • www.etiqa.com.my
FWD Takaful Berhad
  • Tel: 1-300-13-7988 (within Malaysia) or
  • +603-2771 7771 (outside Malaysia)
  • contact.my@fwd.com
  • Website: www.fwd.com.my
Gibraltar BSN Life Berhad
  • Hotline: 1 300 22 6262
  • customerservice@gibraltarbsn.com
  • www.gibraltarbsn.com
Great Eastern General Insurance (Malaysia) Berhad
Customer Service Hotline :
  • 1300 13 0088 (Press 2)
  • +603-42597888 (Press for General Insurance)
  • +603-42597828
Customer Service Email :
  • GICare-MY@greateasterngeneral.com
Claims Hotline :
  • 1300 13 1088
Claims Related Enquiry :
  • MedicalClaims@greateasterngeneral.com
Great Eastern Life Assurance (M) Berhad
  • Hotline: 1300-1300 88
  • covid19relief@greateasternlife.com
  • www.greateasternlife.com/my
Great Eastern Takaful Berhad
  • Tel: 1-300-13-8338 / 03-4259 8338
  • i-greatcare@greateasterntakaful.com
  • Website : www.greateasterntakaful.com
Hong Leong Assurance Berhad
  • Hotline: 03-7650 1288
  • customerservice@hla.hongleong.com.my
  • www.hla.com.my
Hong Leong MSIG Takaful Berhad
  • Tel: 03-7650 1800
  • ReachUs@takaful.hongleong.com.my
  • Website : www.hlmtakaful.com.my
Liberty Insurance Berhad
  • 1300 - 888 - 990 / 03-2619 9000
  • customercare@libertyinsurance.com.my
Lonpac Insurance Berhad
  • Hotline: 03 22628666
  • customerservice@lonpac.com
Manulife Insurance Berhad
  • Hotline: 1300-13-2323/03-27199112
  • MYLIFE_CustomerService@manulife.com.my
  • www.manulife.com.my
MCIS Insurance Berhad
  • Hotline: 03-7652 3388
  • customerservice@mcis.my
  • www.mcis.my
MPI Generali Insurans Bhd
  • 03-2034 9888
  • info@mpigenerali.com
MSIG Insurance (Malaysia) Bhd
  • Hotline: 1-800-88-6744
  • myMSIG@my.msig-asia.com
Pacific & Orient Insurance Company Bhd
  • Hotline: 1800-88-2121 (Call Centre Office Hours)
  • poi2u@pacific-orient.com
Progressive Insurance Berhad
  • 1800-88-8458
  • progressive@progressiveinsurance.com.my
Prudential Assurance Malaysia Berhad
  • Hotline: 03 2771 0228
  • customer.mys@prudential.com.my
  • www.prudential.com.my
Prudential BSN Takaful Berhad
  • Call Center: +603 2053 7188
  • customer@prubsn.com.my
  • Website : www.prubsn.com.my
QBE Insurance (M) Berhad
  • Tel: +1-300-88-4847
  • cs.mal@qbe.com.my
RHB Insurance Berhad
  • Phone: 1300-220-007
  • rhbi.general@rhbgroup.com
Sun Life Malaysia Assurance Berhad
  • Hotline: 1300 88 5055
  • wecare@sunlifemalaysia.com
  • www.sunlifemalaysia.com
Sun Life Malaysia Takaful Berhad
  • Tel: 1 300-88-5055
  • wecare@sunlifemalaysia.com
  • Website: www.sunlifemalaysia.com
Syarikat Takaful Malaysia Am Berhad
  • Tel: 1-300-88-252 385
  • Fax: +603 2274 0237
  • csu@takaful-malaysia.com.my
  • Website : www.takaful-malaysia.com.my
Syarikat Takaful Malaysia Keluarga Berhad
  • Tel: 1-300-88-252 385
  • Fax: +603 2274 0237
  • csu@takaful-malaysia.com.my
  • Website : www.takaful-malaysia.com.my
Takaful Ikhlas Family Berhad
  • Tel: 03-2723 9696
  • ikhlascare@takaful-ikhlas.com.my
  • Website : www.takaful-ikhlas.com.my
Takaful Ikhlas General Berhad
  • Tel: 03-2723 9696
  • ikhlascare@takaful-ikhlas.com.my
  • Website : www.takaful-ikhlas.com.my
The Pacific Insurance Berhad
  • 1800-88-1629
  • customerservice@pacificinsurance.com.my
Tokio Marine Insurans (M) Berhad
  • 1800-88-0812
  • letusknow@tokiomarine.com.my
Tokio Marine Life Insurance Malaysia Bhd.
  • Hotline: 03 2603 3999
  • customercare@tokiomarinelife.com.my
  • www.tokiomarine.com
Tune Insurance Malaysia Berhad (Tune Protect Malaysia)
  • Hotline: 1800-88-5753
  • hello.my@tuneprotect.com
Zurich General Insurance Malaysia Berhad
  • Tel: 1-300-888-622 (within Malaysia)
  • +603-2109 7999 (outside Malaysia)
  • callcentre@zurich.com.my
Zurich General Takaful Malaysia Berhad
  • Tel: 1-300-888-622 (within Malaysia) or +603-2109 7999 (outside Malaysia)
  • callcentre@zurich.com.my
  • Website : www.zurich.com.my
Zurich Life Insurance Malaysia Berhad
  • Hotline: 1-300-888-622 (within Malaysia) or
  • +603-2109 7999 (outside Malaysia)
  • callcentre@zurich.com.my
  • www.zurich.com.my
Zurich Takaful Malaysia Berhad
  • Tel: 1-300-888-622 (within Malaysia) or +603-2109 7999 (outside Malaysia)
  • callcentre@zurich.com.my
  • Website : www.zurich.com.my